If you also told there are no upgrade rooms available as they are full tonight - go online and you will see that there are rooms you can book - remember honors provide next best available room .....

If you are gold or diamond honors member - ALWAYS ask on check in if your room has been upgraded as Basingstoke Hilton ALWAYS forget to do this unless you ask.

Plenty of free wifi for Gold, Diamond Hilton Honours members and anyone with BT Broadband or Fibre connections

If you fancy a curry go to Rembrandt Close just over the road the Raj curry house good service clean and tasty food

A rather dated Hilton, rooms are small and no air-conditioning or central heating

Buy a costa at the drive thru before coming here. Prices are extortionate.

Prebook your taxi at least the night before and 15 mins earlier than you need it - the service is shocking.

Make sure you check your booking at check in, if they can avoid giving you Honors membership benefits, they will.

A typical Hilton. Rather tired and run down, over priced restaurant and bar and no free wifi . Add in no aircon and you have a very forgettable experience

Stayed here in 1989 and not much has changed

Oh Good... BT Openzone wifi !

Went to talk about a 50th birthday party. Too expensive for us

Very bad service, even for a diamond member ... Go elsewhere, but not to Apollo too (where they put people when they overbook), worse

Free WiFi at hotel now as a trial

Staff are friendly , but hotel is nothing special. Clean , yes, but a 'typical' chain hotel .

NO free WiFi here, disaster! BT openzone only...