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The staff is extremely friendly ! Ready to help and very polite.

Another great reason to stay here: AT&T Wi-Fi is one of the many amenities here for guests. It’s fast and easy to connect.

Odd number rooms above the 11th floor have the best view .

Great room, loved the outdoor pool and bar ! Great location as well .

The room was very comfortable & the staff was friendly . The shower head sucked it was loose and wouldn't stay in place while showering .

Great stay, but they didn't allow my late checkout that I should get because I'm a gold Starwood member.

New Drink Specials in the Gallery Restaurant at the Sheraton for more details check out them out at www.sheratoncountryclubplaza.com

AT&T Wi-Fi only works if you already have an AT&T account, fall for a Starwood hotel .

Beat customer service--2 stays in a row. From front desk to concierge I have been impressed

Booked the hotel to try out Hotwire.com. Sink is coming off the wall, it's a handicap room, and the bathroom outlets are by the toilet . BAD!

Great location, rooms could use some updating.

Check the bedding to see if there’s a fitted sheet.

This has been the worst hotel I have been in in years. No service whatsoever and nothing clean anywhere,not in the rooms, pool or bar/restaurant area. Bedsheets too small. Pool/jacuzzi disgusting.

I disagree. There is a strong sense of customer appreciation and service here.

great pool. right on the plaza

Needs remodeled. Many items in disrepair

The pillows lack fluff.

Outdoor pool area is alright, until the dumpster hot garbage smell from nearby wafts in...

Very cozy warm beds

Seriously horrible lack of customer service skills. Rooms lil older but very nice. Restaurant and front desk a fiasco! Would never stay again. Marriott around the corner much more pleasant

Nicest employees ever!!

Customer service not what I expect from a Starwood property. Better to stay at the Westin or the Aloft.

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Never stay here, its horrible and everyone's a jerk.

Customer service is horrible here. You get attitude or incompetence.

The breakfast is horrible. Don't eat here. The rooms are nice.