Stayed for one night. The room was so nice I wanted an extension, but the hotel was fully booked … shows just how popular this hotel is. Breakfast was amazing at The Backyard restaurant ! 😋

Perfect location on the harbor . Don’t miss the breakfast buffet-our favorite meal of the day!!

Excellent WiFi throughout hotel and even at all restaurants on the pier !

Good breakfast in the morning alongside an amazing view of the water.

Comfortable place and close proximity to many stores and restaurants along the Esplanade and pier .

Definitely not bad. Nice pool on the first floor in the middle of the hotel . Could be a little more tidy for this hotel category.

Very comfortable bed , large room, modern fittings, good pool, good location.

Great staff . Great location. Best hotel in Cairns.

watch out for the wombats in the shower ! they'll get ya 🐗

Great resort .. Happy & friendly staff .. Great service.

The chair in the room is badly designed. You are very likely to trip on it, which hurts a lot. Watch out !

Great place to stay, terrific fast Internet and even comfier beds

This does not feel like a 5 star hotel . It's really run down. Wifi is also really bad. We couldn't maintain a connection for more than 2-3 minutes at a time.

Next to marina go have breakfast downstairs !

This hotel was a bit of a disappointment. Nothing in particular was terrible, but nothing really stood out either.

Large hotel rooms. Be sure to get a room close to the lobby.

Shivani at the tour desk is the best!

Wifi is pretty bad here :(. Hallway is long and looks like a big motel from inside. Not very pretty ... Don't expect the typical Shangri-La luxury here

Loved the Shang! Only place to stay in Cairns!

Very friendly front office staff !

Just had a nice G&T at B8!